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Mobile services at Joule: how does it work?

Laurens Verbeke
4
Oct
2022
18
Nov
2024
-
min read
2 people lease a bike through their employer

As a (bicycle) customer at Joule, you choose the maintenance formula that suits you: maintenance and repair at your location or at a Lucien store nearby. If you choose the mobile repair service, our mobile teams will come to your workplace. What exactly does such a mobile service involve?

Bike box-kl-1

What can Joule do for you?

Joule offers bike leasing, group purchase and bike maintenance for the self-employed, businesses and public services. We also provide full maintenance with our team of bicycle mechanics. And we do this for our B2B clients on-site, at our customers' premises.

 

Bike maintenance at work

A pop-up bike shop in your company's parking lot? No problem. Our technicians come by the shop floor or your home for delivery, maintenance or repairs. During maintenance, you work quietly. Our technicians will make sure your bike shines like never before.

 

How quickly do we get to the scene?

For an urgent repair, we try to come by within two working days. If the repair is not urgent (the bike is still riding), we will come by within two weeks.

 

Does Joule work with its own technicians?

Yes! Our mobile crews drive around the country to repair your bike on the shop floor. Not only do we have our own technical team but also a partner network of approved freelancers who come by for urgent repairs. All our partners meet strict quality standards and have the knowledge and spare parts to keep your bike in optimal condition.

 

Meet the Bike Box

The 'Bike Box' van that serves as a full-fledged bicycle repair shop. Our 'cardboard box' is fully equipped with two workstations, a state-of-the-art toolbox and a compressor with independent power source.

 

A bike maintenance at your place of work?

Does your company or public service also have a bike fleet that could use some love and tuning? Our 'mechanics' are at your service.

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Laurens Verbeke
18
Nov
2024
-
min read
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